Free, impartial legal guidance for businesses

Getting Started

The basics

Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers 

Get Started
Quick Guide

Concise guidance

Want answers right now? Quick Guides are arranged by what, where and how you sell to help you find the information you need

Quick Guides
In-Depth Guide

Detailed information

Know what you're looking for, or want to browse a list of specific guidance arranged by category? In-depth Guides deliver the detail

In-Depth Guides

Business in focus

Car traders and consumer law

Guidance for businesses on the consumer law surrounding car sales

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Chemical safety of vapes

Guidance on assimilated Regulation (EC) No 1272/2008 (GB CLP), as it applies to vaping products

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Knives, bladed items and hazardous materials

Supplying bladed articles, acids, corrosive substances, explosives precursors and poisons

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Vaping products

Manufacturing, importing or selling vapes and associated products

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Business Companion provides information for businesses and individuals that need to know about Trading Standards and consumer protection legislation

The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws apply to just one or two of the countries, while others extend to all three GB countries or the whole of the UK.

For guidance on the law in Northern Ireland, please see nibusinessinfo.co.uk

If you are a consumer in England or Wales, please contact the Citizens Advice consumer service on 0808 2231133. In Scotland, contact Advice Direct Scotland on 0808 164 6000. Both provide free, confidential and impartial advice on consumer issues.

The guidance is divided up into 15 broad Quick Guides and each one contains a number of more detailed In-depth Guides.

There may be rules you are not aware of, so make sure you explore the site thoroughly.

If you don't know where to begin, or you're a new business, click Get Started above.

New In-depth Guides

Alcoholic beverages and alcohol in food
Animal gatherings (new for Scotland)
Bluetongue
Bovine viral diarrhoea (new for Wales)
Labelling and composition of spirit drinks
Single-use plastics (new for Wales)

Latest news

Registration of poultry and other captive birds - 1 October deadline
As part of the fight against avian influenza, all keepers of poultry and most other captive birds must register their flocks by 1 October. Previously, only keepers of 50 or more birds were required to register. More >

CMA guidance on marketing green heating and insulation products
The Competition and Markets Authority (CMA) has published Marketing Green Heating and Insulation Products. More >