Free, impartial legal guidance for businesses

Getting Started

The basics

Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers 

Get Started
Quick Guide

Concise guidance

Want answers right now? Quick Guides are arranged by what, where and how you sell to help you find the information you need

Quick Guides
In-Depth Guide

Detailed information

Know what you're looking for, or want to browse a list of specific guidance arranged by category? In-depth Guides deliver the detail

In-Depth Guides

Business in focus

Car traders and consumer law

Guidance for dealerships

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Care homes: complaints

Dealing with complaints in the care homes sector

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Coronavirus (COVID-19)

This bulletin is from Business Companion. Impartial, Government-backed information and guidance.

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Practical holiday law

A guide to practical holiday law

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Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation

The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws are different, or are differently enforced, in those countries. For guidance on the law in Northern Ireland, please see nibusinessinfo.co.uk

The guidance is divided up into 15 broad Quick Guides and each one contains a number of more detailed In-depth Guides.

There may be rules you are not aware of, so make sure you explore the site thoroughly.

If you don't know where to begin, or you're a new business, click Get Started above.

Recently published guidance

New Business in Focus guidance       New In-depth Guides
Coronavirus (COVID-19)       Batteries
PPE       E-scooters
Working safely: a retail guide   IVF fertility clinics
        Novel foods (including CBD and hemp)
    Plastic straws, cotton buds and stirrers
      Supplying surplus food and co-products as feed

Latest news

UKCA / CE mark crossover period extended
The Government has today confirmed that businesses may continue to use the CE mark until 1 January 2023. More >

Changes to allergen labelling laws
Historically, foods that are 'prepacked for direct sale' (PPDS) - for example, sandwiches that are packaged in the shop from which they will be sold - have been subject to fewer requirements for allergen labelling than fully prepacked food. However, following the sad death of teenager Natasha Ednan-Laperouse in 2016, that is set to change. More >