Free, impartial legal guidance for businesses

Getting Started

The basics

Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers 

Get Started
Quick Guide

Concise guidance

Want answers right now? Quick Guides are arranged by what, where and how you sell to help you find the information you need

Quick Guides
In-Depth Guide

Detailed information

Know what you're looking for, or want to browse a list of specific guidance arranged by category? In-depth Guides deliver the detail

In-Depth Guides

Business in focus

Car traders and consumer law

Guidance for dealerships

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Care homes: complaints

Dealing with complaints in the care homes sector

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Consumer vulnerability

A guide to identifying consumers who may be vulnerable

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Practical holiday law

A guide to practical holiday law

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Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation

The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws are different, or are differently enforced, in those countries. For guidance on the law in Northern Ireland, please see nibusinessinfo.co.uk

The guidance is divided up into 15 broad Quick Guides and each one contains a number of more detailed In-depth Guides.

There may be rules you are not aware of, so make sure you explore the site thoroughly.

If you don't know where to begin, or you're a new business, click Get Started above.

Recently published guidance

New In-depth Guides       New Business in Focus guidance
E-scooters       Consumer vulnerability
IVF fertility clinics        
Labelling of prepacked-for-direct-sale foods    
Licensing of animal activities    

Latest news

Staying safe with fireworks
With the 5th of November drawing near, the Office for Product Safety and Standards (OPSS) has produced safety guidance on how to use fireworks responsibly, protecting people and keeping animals away from harm. More >

Business Support Helpline
The UK Government's free to access Business Support Helpline can help small businesses of all stages to find the right support and impartial advice, whether just starting out or growing a business. More >

CMA publishes 'Green Claims Code'
The Competition and Markets Authority (CMA) is concerned about people being misled by environmental claims and also wants to ensure that businesses feel confident navigating the law in this area. More >