Free, impartial legal guidance for businesses

Getting Started

The basics

Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers 

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Quick Guide

Concise guidance

Want answers right now? Quick Guides are arranged by what, where and how you sell to help you find the information you need

Quick Guides
In-Depth Guide

Detailed information

Know what you're looking for, or want to browse a list of specific guidance arranged by category? In-depth Guides deliver the detail

In-Depth Guides

Business in focus

Car traders and consumer law

Guidance for dealerships

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Care homes: complaints

Dealing with complaints in the care homes sector

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Coronavirus (COVID-19)

This bulletin is from Business Companion. Impartial, Government-backed information and guidance.

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Practical holiday law

A guide to practical holiday law

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Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation

The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws are different, or are differently enforced, in those countries

The guidance is divided up into 15 broad Quick Guides and each one contains a number of more detailed In-depth Guides.

There may be rules you are not aware of, so make sure you explore the site thoroughly.

If you don't know where to begin, or you're a new business, click Get Started above.

Recently published guidance

New Business in Focus guidance       New In-depth Guides
Car traders & consumer law       Alcoholic beverages, spirits & food
Care homes: complaints       Batteries
Coronavirus (COVID-19)   Candles, diffusers, oil heaters, etc
Practical holiday law       Novel foods (including CBD & hemp)
Working safely: a retail guide   Refill shops
      Plastic cotton buds
    Supplying surplus food & co-products as feed
    Units of measurement

Latest news

Click for the latest coronavirus (COVID-19) updates

Nursery & early years sector: COVID-19 restrictions & consumer law
The Competition and Markets Authority (CMA) has published advice to help nurseries and early years providers understand how consumer law applies to arrangements they make with parents during the coronavirus (COVID-19) pandemic. More >

New Scottish Government coronavirus guidance
The Scottish Government has published new guidance for the events and retail sectors, including close-contact services such as hairdressers and beauty salons. More >

Face masks & underage sales
From 24 July in England, it will be compulsory to wear a face covering in shops (it is already compulsory in Scotland, but not in Wales). More >