Free, impartial legal guidance for businesses

Getting Started

The basics

Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers 

Get Started
Quick Guide

Concise guidance

Want answers right now? Quick Guides are arranged by what, where and how you sell to help you find the information you need

Quick Guides
In-Depth Guide

Detailed information

Know what you're looking for, or want to browse a list of specific guidance arranged by category? In-depth Guides deliver the detail

In-Depth Guides

Business in focus

Car traders and consumer law

Guidance for dealerships

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Care homes: complaints

Dealing with complaints in the care homes sector

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Coronavirus (COVID-19)

This bulletin is from Business Companion. Impartial, Government-backed information and guidance.

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Practical holiday law

A guide to practical holiday law

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Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation

The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws are different, or are differently enforced, in those countries

The guidance is divided up into 15 broad Quick Guides and each one contains a number of more detailed In-depth Guides.

There may be rules you are not aware of, so make sure you explore the site thoroughly.

If you don't know where to begin, or you're a new business, click Get Started above.

Recently published guidance

New Business in Focus guidance       New In-depth Guides
Car traders and consumer law       Alcoholic beverages, spirits and food
Care homes: complaints       Batteries
Coronavirus (COVID-19)   Candles, diffusers, oil heaters, etc
PPE       Novel foods (including CBD and hemp)
Practical holiday law   Refill shops
Working safely: a retail guide     Plastic cotton buds
    Supplying surplus food and co-products as feed
    Units of measurement

Latest news

Updated Government guidance on working safely
The Government has updated its guidance on working safely during the coronavirus (COVID-19) pandemic: More >

Wedding cancellations and coronavirus
The Competition and Markets Authority (CMA) has published advice on cancellations and refunds in light of the coronavirus (COVID-19) pandemic's impact on weddings. More >