Business in Focus

Alternative dispute resolution

The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 (ADR Regulations) are relevant to sole traders and limited companies, whether working from your own premises or at home

Introduction
How does this affect me?
Landscape
ADR Regulations and their use
Benefits
Why use ADR?
Types
Mechanisms in common use
Criteria
Rules for an approved body
Compentent authorities
Creation of Competent Authorities
Trader requirements
ADR trader obligations
Summary
In brief...

Other Resources

View online: alternative dispute resolution guidance
https://bit.ly/3LZKcZZ