Business in Focus

Car traders and consumer law

Guidance for businesses on the consumer law surrounding car sales

This guidance is for England, Scotland and Wales

Introduction

The background to this guidance

1. DMCCA

Complying with the Digital Markets, Competition and Consumers Act

2. CRA

Complying with the Consumer Rights Act

3. CCRs

Complying with the Consumer Contracts Regulations

4. Pricing / surcharges

Complying with the Price Marking Order and the Payment Surcharges Regulations

Annex A. Deduction for use

A possible method for calculating the deduction for use

Annex B. Practical checklist

Complying with the DMCCA and the CRA

Legislation etc

The laws featured in this guide / update information