8 September 2020
The Competition and Markets Authority (CMA) has published advice on cancellations and refunds in light of the coronavirus (COVID-19) pandemic's impact on weddings. It offers the CMA's view of how the law applies and is designed to help consumers understand their rights and businesses to treat their customers fairly.
The CMA has also published an open letter to providers, and is contacting some directly, to remind them of their responsibilities under consumer protection law.