18 August 2025
The Office for Product Safety and Standards (OPSS) has issued a stop warning for 17,000 heat pump tumble dryer owners.
More than 17,000 heat pump tumble dryer owners whose appliances were modified by electrical manufacturer Haier must stop using them immediately because a fire risk still exists.
OPSS has served Haier with an immediate Requirement to Warn Notice, placing them under a statutory obligation to contact those owners who were part of the company's recent Corrective Action Programme.
Brands involved include Candy, Baumatic, Caple, Haier, Hoover, Lamona, Iberna and Montpellier.
OPSS initially published Safety Reports in May 2025 which alerted consumers to the risk of fire in certain heat pump tumble dryer models. It was recommended affected consumers seek a modification from the company.
Now, OPSS has told Haier its modification programme is not satisfactory so the company must inform those affected to tell them to switch off their appliance immediately.
(Source: Office for Product Safety and Standards, 1 August 2025)
See the full story for more information, including links that consumers can use to check whether their model is affected and contact the company.
For information on product safety, see our 'Product safety' Quick Guide and the associated In-depth Guides. See also 'Providing safe products (PAS 7050, PAS 7100 and PRISM)'.