29 March 2019
From disagreements between landlords and tenants, to missing or damaged items, resolving disputes between business and customers can be a costly and time-consuming process, with court cases adding undue stress to an already unpleasant situation. It's important for all parties to know there is a far more effective method, alternative dispute resolution (ADR).
Business Companion has launched a free new Business in Focus guide on the use of ADR. The guide delves into ADR legislation, describes the processes and highlights the benefits for businesses and consumers of entering into ADR to resolve issues.
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Download the guidance summaryDownload the full Business in Focus guidance |