In the guide

Business activities that are not covered by the general categories of trading standards law

You'll still need to read the Quick Guides that cover what, where and how you sell, but you may find that you can't find specific information on your business.

How do you know whether you're covered by law

The law affecting businesses may seem daunting, and some sectors are much more heavily regulated than others. However, it is your responsibility to ensure that you research which laws apply to your specific business venture.

This guide gathers together the In-depth Guides that may not fit neatly into the areas of trading standards law covered by the other Quick Guides.

For more detailed information please see the In-depth Guides below. Once you've finished, make sure you look at the full range of Quick Guides to see whether there are any other areas of law that affect your business.

Before you start
Make sure you choose your location using the drop-down list at the top of the page. The In-depth Guides provide country-specific information as some laws are different in England, Scotland and Wales, and some are enforced differently
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In-depth guidance

This is a general guide and you may well need to know more; take a look below where we've listed our In-depth Guides on specific topics related to other guidance and business activities

General

Antiques & antiquities

Selling antiques or antiquities? You must take great care that you do not mislead consumers or other businesses

Car boot sales

There are different requirements when selling at car boot sales, depending on whether or not you are a 'trader' in the eyes of the law

Tobacco & nicotine inhaling products

The law requires that tobacco and nicotine inhaling products are not supplied to under 18s; it also prohibits the in-store display of tobacco products

Energy rating information

Energy-efficiency labels must be displayed on certain electrical goods that are for sale

Single-use carrier bags

Large retailers are required to charge for most new single-use carrier bags they supply

The sale & resale of tickets

Consumers must not be misled about ticket details, and certain information must be given to the prospective purchaser when tickets are resold

Credit & other financial matters

Official guidance from the Financial Conduct Authority

Herbal medicine & health food shops

How the law applies to products sold in these types of shop, including food supplements, cosmetics, and products of animal origin

Keeping pet pigs

Your duties if you keep pigs as pets, including identification requirements and movement records

Manufacturing your own pet foods

Recognise the legal implications of making pet foods at home, including the need for registration / approval

Energy Performance Certificates

Understand the relevance of Energy Performance Certificates, Display Energy Certificates and the Green Deal, and whether these apply to your property

Intellectual property

It is important for businesses to understand what IP rights they own and how best to protect those rights

One-day & occasional sales

Important facts to consider before allowing an occasional or one-day sale to be held at your premises

The composition & use of packaging

The legal requirement to reduce, re-use, recover and recycle packaging, and what evidence you need in order to demonstrate compliance.

Tobacco etc: packaging, labelling & advertising

A guide to the law on the packaging of tobacco products and the distribution and advertising of e-cigarettes

Running your business

Consumer protection from unfair trading

When dealing with consumers you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading or aggressive

Membership logos & claims of approval

Ensure you are entitled to use a membership or 'approved by' logo before doing so

Online reviews & endorsements

Websites that publish reviews must ensure they provide the full picture to consumers

Alternative dispute resolution

The options for businesses, and the information requirements, for resolving disputes out of court

Business-to-business marketing

Understand what the law requires of you when doing business with other businesses

Business scams

How to spot and then avoid getting caught out by scams targeting businesses

Company & business names

Understand the law regarding your business trading name; there are particular rules that only apply to 'companies'

Primary Authority & Home Authority

A guide to the different types of formal relationship businesses can have with trading standards services

Trading standards: inspections & powers

Why trading standards officers visit businesses and what powers they have, plus the Consumer Rights Act's 'enhanced consumer measures'

Feedback

Consumer enquiries from England, Scotland and Wales are handled by the Citizens Advice Consumer Service who can be contacted by telephone on 03454 04 05 06. Consumer enquiries in Northern Ireland are handled by ConsumerLine who can be contacted by telephone on 0300 1236262. Call charges may vary.

Business enquiries are dealt with by your local council. Use the Chartered Trading Standards Institute's postcode finder to locate your local trading standards team.